KJS Patient Survey Results

TOTALS FOR KJS's CLINICS

44 SURVEYS RETURNED

EXCELLENT

VERY GOOD

GOOD

FAIR

POOR

How long you had to wait to get an appointment from the time you first called the office

42 patients responded to this question

32

76.2%

8

19%

2

4.8%

0

0%

0

0%

Getting through to the office by phone

43 patients responded to this question

33

76.7%

9

20.9%

1

2.3%

0

0%

0

0%

Convenience of the location of our office

44 patients responded to this question

31

70.5%

7

15.9%

4

9.1%

1

2.3%

1

2.3%

The reception area and office

44 patients responded to this question

38

86.4%

5

11.4%

1

2.3%

0

0%

0

0%

Length of time waiting in the office

44 patients responded to this question

29

65.9%

11

25%

3

6.8%

1

2.3%

0

0%

Quality of time spent with the doctor, physician assistant or nurse practitioner

42 patients responded to this question

37

88.1%

4

9.5%

1

2.4%

0

0%

0

0%

The explanation of what was done today in the office

43 patients responded to this question

38

88.4%

4

9.3%

1

2.3%

0

0%

0

0%

The skills (thoroughness, carefulness, competence) of the doctor, physician assistant or nurse practitioner

44 patients responded to this question

40

90.1%

3

6.8%

1

2.3%

0

0%

0

0%

The personal manner (courtesy, respect, sensitivity, friendliness) of the doctor, physician assistant or nurse practitioner

44 patients responded to this question

41

93.2%

2

4.5%

1

2.3%

0

0%

0

0%

The personal manner (courtesy, respect, sensitivity, friendliness) of the office staff

43 patients responded to this question

39

90.7%

3

7%

1

2.3%

0

0%

0

0%

The visit overall was

44 patients responded to this question

35

79.5%

8

18.2%

0

0%

1

2.3%

0

0%